Services | Experience Design

Experience design

Products & solutions that
delight, engage & convert.

Research, data and user-centric design inform everything we do, enabling us to create products people love to use.

We form close working relationships with our partners, ensuring alignment across near, mid and long term goals.

We move at pace to discover and define insights that reduce risk and deliver value for our clients. We summarise research outcomes using clear, straightforward formats that ensure alignment across the team.

We visualise ideas. Fast. Prototyping enables rapid feedback and iterative development. We then design beautiful, elegant interfaces that scale perfectly across multiple devices.

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Strategic Consulting

Context Workshops
Research
Experience Audits
Proof of Concept
Value Proposition
MVP Definition
Product Roadmapping
Release Strategy

Experience Design

Personas & Value Propositions
User Journeys
Information Architecture
Systems Mapping
Concepts & Ideation
Clickable Prototypes
User Testing
CRO .

Brand & UI Design

Style Guides
Brand
UI Design
Visual Design
Design Systems

A Man and a Woman Sitting at a Table with Laptops

Process

Empathy, ideation, prototyping and collaboration are at the core of Bilue’s approach to experience design.

Context & Workshops

Collaboration is at the heart of our design process, ensuring a clear vision of product success is maintained. We begin each project with a Context Session, where all of the project team members come together to clarify & define the brief, map objectives and establish clear methods of communication.

This workshop is the perfect opportunity to align all stakeholders on project objectives, key audiences, publishing workflows, technical requirements and timeframes.We then follow up with additional technical discovery workshop(s) to map all of the required integrations and technical considerations in detail.

Research

We move at pace to discover and define insights that reduce risk and deliver value.Our approach to research is to unearth and understand enough data to enable our team to move forward, at pace, into an informed ideation and prototyping phase. We favour interviews and small group workshops with end users and ‘coal face’ teams who interact with target audiences on a daily basis.

Ideation & Prototyping

We visualise ideas. Fast. Prototyping enables rapid feedback and iterative development. Once we have our research-led insights, our UX & design team will ideate a number of potential approaches and solutions. These are assessed against the user journeys and audience value propositions, ensuing that only the most valuable/effective ideas are progressed to prototyping. Prototypes are developed as high-fidelity clickable wireframes that can be easily distributed for user testing.

Design

Our UI designers love creating beautiful, elegant interfaces that scale perfectly across multiple devices.Our designers will create a series of key concepts that will be collaboratively reviewed and amended with the your team. We design with iOS Human Interface Guidelines, Google Material Design and native componentry in mind, ensuring interfaces deliver an elegant, intuitive experience across all devices.